2535284 - CRM IC: tracking text not automatically added to E-Mail/E-Mail signature required for E-Mail Editor | SAP Knowledge Base Article

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2535284 - CRM IC: tracking text not automatically added to E-Mail/E-Mail signature required for E-Mail Editor

Symptom

  • Standard response isn't automatically added to your E-Mail
  • Although you have set flag "Tracking Text on Reply" in the E-Mail profile assigned to your business role, no tracking text is added automatically to your reply E-Mail.
  • You want to know how to create an E-Mail signature using standard responses

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Environment

  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

KBA , CRM-IC-CHA-EMA , E-Mail Integration , Problem

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