SAP Knowledge Base Article - Preview

2535190 - How resolve the problem of zkau/comet requests that are taking log time

Symptom

When accessing a cockpit backoffice application through a web server, you can have massive load due to repeated requests to the ZK comet servlet. The ZK comet servlet is used to support server push events and is used by the WorkflowPushContainer and CommentPushContainer to update the info box when comments or workflow tasks are updated.


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Environment

Hybris commerce suite 6.2, 6.3, 6.4

Product

SAP Hybris Commerce 6.2 ; SAP Hybris Commerce 6.3 ; SAP Hybris Commerce 6.4

Keywords

Backoffice, comet, push, polling, , KBA , CEC-COM-CPS , Commerce Platform & Suite (SAP Commerce) , Problem

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