2534944 - SCC Service may fail to start automatically after recycling OS - SAP IQ | SAP Knowledge Base Article

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2534944 - SCC Service may fail to start automatically after recycling OS - SAP IQ

Symptom

When SAP Control Center (SCC) is registered in Windows Service, it may fail to start automatically after recycling OS.
You will see the below error messages in %SYBASE%\SCC-3_3\log\agent.log file.

2017-08-08 02:14:05,766 [INFO ] [asa.ASAEngine                                ] [Agent Bootstrap Thread] - Starting the database server.
2017-08-08 02:15:01,263 [ERROR] [asa.ASAEngine                                ] [Agent Bootstrap Thread] - Failed to connect to dataserver engine. ASAEngine: Unable to open a new connection to the engine.
com.sybase.ua.services.asa.ASAEngine$ConnectionFailedException: ASAEngine: Unable to open a new connection to the engine.
 at com.sybase.ua.services.asa.ASAEngine.getNewConnection(Unknown Source)
 at com.sybase.ua.services.asa.ASAEngine.getConnection(Unknown Source)
 at com.sybase.ua.services.asa.ASAEngine.checkConnection(Unknown Source)
 at com.sybase.ua.services.asa.ASAEngine.startEngine(Unknown Source)
 at com.sybase.ua.services.asa.ASAInstanceManagerService.startEngine(Unknown Source)
 at com.sybase.ua.services.asa.ASAInstanceManagerService.doStart(Unknown Source)
 at com.sybase.ua.service.AgentServiceBase.start(Unknown Source)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:606)
 at org.apache.commons.modeler.BaseModelMBean.invoke(BaseModelMBean.java:457)
 at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:819)
 at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:801)
 at com.sybase.ua.services.Agent.invokeAgentServiceMethod(Unknown Source)
 at com.sybase.ua.services.Agent.invokeAgentServiceMethod(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.startService(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.registerModelMBean(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.registerService(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.registerService(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.resolveDependenciesOnRegistered(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.registerService(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.registerService(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.resolveDependenciesOnRegistered(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.registerService(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.registerService(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.registerService(Unknown Source)
 at com.sybase.ua.services.plugin.PluginRegisterService.registerDependentService(Unknown Source)
 at com.sybase.ua.services.plugin.PluginRegisterService.resolveDependenciesOnRegistered(Unknown Source)
 at com.sybase.ua.services.plugin.PluginRegisterService.registerPlugin(Unknown Source)
 at com.sybase.ua.services.plugin.PluginRegisterService.doStart(Unknown Source)
 at com.sybase.ua.service.AgentServiceBase.start(Unknown Source)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:606)
 at org.apache.commons.modeler.BaseModelMBean.invoke(BaseModelMBean.java:457)
 at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:819)
 at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:801)
 at com.sybase.ua.services.Agent.invokeAgentServiceMethod(Unknown Source)
 at com.sybase.ua.services.Agent.invokeAgentServiceMethod(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.startService(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.registerModelMBean(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.registerService(Unknown Source)
 at com.sybase.ua.services.extservice.ExtendedServiceRegistrationService.doStart(Unknown Source)
 at com.sybase.ua.service.AgentServiceBase.start(Unknown Source)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:606)
 at org.apache.commons.modeler.BaseModelMBean.invoke(BaseModelMBean.java:457)
 at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:819)
 at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:801)
 at com.sybase.ua.services.Agent.invokeAgentServiceMethod(Unknown Source)
 at com.sybase.ua.services.Agent.invokeAgentServiceMethod(Unknown Source)
 at com.sybase.ua.services.BootstrapService.startService(Unknown Source)
 at com.sybase.ua.services.BootstrapService.startPrimordialServices(Unknown Source)
 at com.sybase.ua.services.BootstrapService.doStart(Unknown Source)
 at com.sybase.ua.service.AgentServiceBase.start(Unknown Source)
 at com.sybase.ua.startup.Main$AgentBootstrapListener.run(Unknown Source)
 at java.lang.Thread.run(Thread.java:811)
Caused by: java.sql.SQLException: [Sybase][ODBC Driver][SQL Anywhere]Database server not found
 at ianywhere.ml.jdbcodbc.jdbc3.IDriver.makeODBCConnection(Native Method)
 at ianywhere.ml.jdbcodbc.jdbc3.IDriver.connect(IDriver.java:769)
 at java.sql.DriverManager.getConnection(DriverManager.java:571)
 at java.sql.DriverManager.getConnection(DriverManager.java:187)
 at com.sybase.ua.services.asa.ASAEngine.doConnect(Unknown Source)
 at com.sybase.ua.services.asa.ASAEngine.connect(Unknown Source)
 ... 61 more


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Environment

SAP IQ 16.0

Product

SAP IQ 16.0

Keywords

Failed to connect to dataserver engine, ASAEngine, Unable to open a new connection to the engine, SQL Anywhere, Database server not found, Windows, Service , KBA , BC-SYB-IQ , Sybase IQ , How To

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