SAP Knowledge Base Article - Preview

2534937 - Troubleshooting APNS for Mobile BI [How-To]

Symptom

  • Apple Push Notification Service (APNS) is not functional with SAP BI Mobile 
  • Notifications on the device are never received / fail for any of the supported push types (Eg. BI Inbox, Document Update, Broadcast)
  • It is required to investigate / troubleshoot further

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2) 
  • iOS 
  • SAP BusinessObjects Business Intelligence (BI) Mobile

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Mobile 6.0.0 for iOS

Keywords

KBA , MOB-APP-BI-IOS , BI Mobile on iPad/iPhone , Problem

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