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2533362 - Can't start IQ with error backup device is busy for SAP IQ

Symptom

IQ cannot start up with errors.

  • IQ error in sid50.iqmsg.20170908103830 file : 
     
    I. 08/31 05:19:21. 0000000000 Exception Thrown from slib/s_trycatch.cxx:1671, Err# 34, tid 70 origtid 70
    I. 08/31 05:19:21. 0000000000    O/S Err#: 0, ErrID: 2071 (s_dbextexception); SQLCode: -1009086, SQLState: 'QSA86', Severity: 14
    I. 08/31 05:19:21. 0000000000 [20107]: Error opening DBFILE '/syb/sid50/sybdev/IQ_MAIN/sid50main001.iq'.
    -- (slib/s_trycatch.cxx 1671)   
      
  • IQ error in sid50.srvlog file:
       
    I. 08/31 05:19:20. Starting database "id50" (/syb/sid50/sybdb/sid50.db) at Thu Aug 31 2017 05:19
    E. 08/31 05:19:21. Error: Error opening DBFILE '/syb/sid50/sybdev/IQ_MAIN/sid50main001.iq'.
    -- (slib/s_trycatch.cxx 1671)
    E. 08/31 05:19:21. Error opening DBFILE '/syb/sid50/sybdev/IQ_MAIN/sid50main001.iq'.
    -- (slib/s_trycatch.cxx 1671)
    I. 08/31 05:19:21. Database server shutdown due to startup error
    I. 08/31 05:19:21. Database server stopped at Thu Aug 31 2017 05:19  
        
  • OS messages in /var/log/messages file:  
       
    Aug 31 05:17:12 ldd537a1 multipathd: 360050768018106cb3800000000003656: load table [0 1073741824 multipath 1 queue_if_no_path 0 1 1 service-time 0 1 1 8:80 1]
    Aug 31 05:17:12 ldd537a1 multipathd: 360050768018106cb3800000000003656: event checker started
    Aug 31 05:17:12 ldd537a1 multipathd: sdf [8:80]: path added to devmap 360050768018106cb3800000000003656
    Aug 31 05:17:12 ldd537a1 multipathd: sdh: add path (uevent)
    Aug 31 05:17:12 ldd537a1 multipathd: sdh: spurious uevent, path already in pathvec
    Aug 31 05:17:12 ldd537a1 multipathd: sdh: couldn't get asymmetric access state
    Aug 31 05:17:12 ldd537a1 multipathd: sdh: couldn't get asymmetric access state 

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Environment

IQ 16.x on Red Hat Linux

Product

SAP IQ 16.0

Keywords

Exception Thrown from oslib/hos_ion.cxx, Backup device is busy, Sybase IQ , KBA , BC-SYB-IQ , Sybase IQ , Problem

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