2533130 - SSP activated enrollment code does not get consumed after device has been enrolled using the code | SAP Knowledge Base Article

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2533130 - SSP activated enrollment code does not get consumed after device has been enrolled using the code

Symptom

  • After a device has been successfully enrolled using an enrollment code (which is activated through Self Service Portal), the activated code is supposed to get consumed. However, the code remains active after enrollment until the specified expiration time
    AND 
  • The same code is present in A_EUSSP_CODE table. After successful enrollment, the corresponding row in this table must get removed, however the row stays in the table until the expiration time
  • "Enrollment Error: Please contact your Afaria administrator for further guidance." may appear on the Self Service page when generating the long url if attempting to reenroll the device when the record remains

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Environment

SAP Afaria 7 SP 26 and SP 27

Product

SAP Afaria 7.0

Keywords

A_EUSSP_CODE, SSP, Self Service Portal, activate enrollment code, consumed, removed, enrollment failed , KBA , MOB-AFA , Afaria , Bug Filed

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