2531939 - Upgrade step Extract CDs content / DVD Mount points error | SAP Knowledge Base Article

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2531939 - Upgrade step Extract CDs content / DVD Mount points error

Symptom

During a SAP system Upgrade of SAP Java system to NW7.5 or higher, you hit an error during the step "Extract CDs content". The details of the error are similar to:

"DVD Mount Points

DVD Type NW_Java

Description NW Java COntent DVD

DVD Subdirectory Status

The following DVD subdirectories are configured for extraction. The status of the extratction is displayed below:

J2EE-CD NW Java CD

J2EE-INST Installation Archive"

on the phase log available in sdt\log directory you can see the following information:

Sep 1, 2017 6:50:16 AM [Info ]: Checking files with extension SCA in directory D:\usr\sap\SUM\sdt\data\archives.
Sep 1, 2017 6:50:16 AM [Info ]: Checking files with extension SDA in directory D:\usr\sap\SUM\sdt\data\archives.
Sep 1, 2017 6:52:20 AM [Error ]: Label file LABEL.ASC and label index file LABELIDX.ASC not found on mount point D:\usr\sap\SUM\sdt.
Sep 1, 2017 6:52:20 AM [Info ]: Validatable parameter DVDMountPointTable is invalid according to validator DVDMountPointTable.

The same information can be found on the SWITCH.TRC file located under the sdt\trc directory.

Note that the location of the mount point varies from system to system. On this example it was informed as being in D:\usr\sap\SUM\sdt (wrong location)


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Environment

  •  SAP Netweaver Java release 7.5 or higher

Product

SAP NetWeaver 7.0

Keywords

KBA , BC-UPG-PRP , Upgrade Preparation , Problem

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