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2531355 - SMP work manager application URL is not working

Symptom

  • Frequently SMP Work manager application URL is not responding to user requests in the production environment
  • error 1

CPIC-CALL: CMRCV on convId: 82139140

LOCATION    CPIC (TCP/IP) on local host with Unicode
ERROR       connection to partner 'xx.xx.xx.xx' broken
TIME

  • error 2

RELEASE     720
COMPONENT   NI (network interface)
VERSION     40
RC          -6
MODULE      nixxi.cpp
LINE        5087
DETAIL      NiIRead: P=xx.xx.xx.xx:3303; L=xx.xx.xx.xx:54737
SYSTEM CALL recv
ERRNO       10054
ERRNO TEXT  WSAECONNRESET: Connection reset by peer
COUNTER     5


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Environment

  • SAP Mobile Platform 3.0 SP10 PL10
  • SAP Work Manager 6.1/6.1.1
  • SAP Mobile Platform SDK 3.0 - Agentry Android Client

Product

SAP Mobile Platform 3.0 ; SAP Mobile Platform SDK 3.0 ; SAP Work Manager 6.1.0

Keywords

KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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