SAP Knowledge Base Article - Preview

2530633 - SolMan 7.2: SM_COLL<SID> causes WEB Services Logical Port Creation error

Symptom

  • On step 7 Finalize Configuration, activity WEB Services Logical Port Creation is failing with the error below:

Java Communication user is not operational; activity cancelled

  • On error details, it is explained that: The Java communication user to the managed system ( SM_COLL<SID> ) is not flagged as ready to be used

WEB-LC_error.png

  • On Maintain Users step, SM_COLL<SID> user is with red status saying the roles are ok:

SM_COLL-red.png

  • The user will eventually get locked, but you know the password for this user and testing logon (via browser or RFC) is sucessful.
  • Note  1716651 was revewied and steps followed, but issue is not resolved after that.

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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SMD_COLL_SID , KBA , SV-SMG-INS-CFG-MNG , Managed System Configuration , Problem

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