SAP Knowledge Base Article - Preview

2528940 - Pricing user exit not called

Symptom

A business transaction(e.g. sales order) is created in a CRM system whose pricing procedure contains a step with a condition base value or condition value user exit. In assignment block "Prices" the result for the condition in that step does not seem to correspond to the coding of the user exit.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , AP-PRC-PR , Pricing , Problem

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