2526855 - KM content not accessible | SAP Knowledge Base Article

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2526855 - KM content not accessible

Symptom

KM content is not accessible in Enterprise Portal. You are getting an error "Error during Knowledge Management startup !" with an Exception ID.

KM.PNG

 

On checking the trace file you see the below error logs getting logged :

#2.0�#2017 05 04 10:37:34:898#+0200#Error#com.sapportals.wcm.portal.component.base.ControllerComponent#
#EP-KM-CM#sap.com/com.sap.km.application#C0000A9208C03EA30000000300000640#58641250000000004#sap.com/com.sap.km.cm#com.sapportals.wcm.portal.component.base.ControllerComponent
#J2EE_ADM_Q1E#16749##F82A4EFB309411E7A96E0000037ECB62#e8fa447130a411e7abeb0000037ecb62##0#Thread[HTTP Worker [@1881885482],5,Dedicated_Application_Thread]#Plain##
Exception ID = <ExceptionID> com.sapportals.wcm.repository.InvalidUriException: Invalid RID: No repository manager found for prefix: /documents
 at com.sapportals.wcm.repository.runtime.CmAdapter.handleUnknownManager(CmAdapter.java:1667)
 at com.sapportals.wcm.repository.runtime.CmAdapter.findRepositoryManager(CmAdapter.java:1639)
 at com.sapportals.wcm.repository.runtime.CmAdapter.findManagerAndResource(CmAdapter.java:1279)
 at com.sapportals.wcm.repository.runtime.CmAdapter.getResourceImpl(CmAdapter.java:940)
 at com.sapportals.wcm.repository.runtime.CmAdapter.getResource(CmAdapter.java:270)
................
................
Caused by: com.sapportals.wcm.repository.InvalidUriException: Invalid RID: No repository manager found for prefix: /documents
 at com.sapportals.wcm.repository.runtime.CmAdapter.handleUnknownManager(CmAdapter.java:1667)
 at com.sapportals.wcm.repository.runtime.CmAdapter.findRepositoryManager(CmAdapter.java:1639)

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • EP Release Independent
  • SAP NetWeaver
  • SAP Composition Environment

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.03, EP 7.03, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5, Error during Knowledge Management startup, KM, No repository manager found for prefix, /documents, com.sapportals.wcm.repository.InvalidUriException, com.sapportals.wcm.repository.runtime.CmAdapter.handleUnknownManager,  com.sapportals.wcm.repository.runtime.CmAdapter.findManagerAndResource, not available, inaccessible, warning, error , KBA , EP-KM-CM , KM Content Management , Problem

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