SAP Knowledge Base Article - Preview

2526661 - Error message “Subprocess (Job Server Child) could not be started. Reason: Couldn't getIJob interface or writing IAudit: Pipe exception.” in the Event Viewer - Guided Answers

Symptom

  • The tree outlines the troubleshooting steps when receiving error “Subprocess (Job Server Child) could not be started. Reason: Couldn't getIJob interface or writing IAudit: Pipe exception. Reason:jobserverchild(, 2,Could not send request to child [xxxxx](timeout =[60000]ms. Request time span = [xxxx])” in the event viewer.
  • The tree helps in providing the pre-requisites and best practices when receiving given error.

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Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

Schedule, Job Server Child, JobServerChild.exe, Adaptive Job Server, Pending, Event Viewer, Audit: Pipe exception, EventID 45388, Event log, XI3.1 BI4.0, BI4.1, BI4.2, BI4.x, Audit: Pipe exception guided Answer GA , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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