2526582 - After upgrade, TM Collaboration Portal is not working for some carriers | SAP Knowledge Base Article

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2526582 - After upgrade, TM Collaboration Portal is not working for some carriers

Symptom

  • TM environment was recently upgraded.
  • Now carriers are reporting issues with using the TM Collaboration Portal (CP).  They are able to sign in, and they can see tiles.
  • However, all the tiles show a KPI value of zero and there is an error at the bottom of the screen that says: "Your request was not processed successfully (HTTP request failed)."
  • You have tried running the cachebuster with this URL: https://<domain>:<port>/sap/bc/ui5_ui5/tmui/coll_portal/resetcachebuster
  • You have also tried running function module  /SCMTMS/INVALIDATE_CPC in the production TM system

Read more...

Environment

SAP Transportation Management 9.1-9.4

Product

SAP NetWeaver 7.5 ; SAP Transportation Management 9.1 ; SAP Transportation Management 9.2 ; SAP Transportation Management 9.3 ; SAP Transportation Management 9.4

Keywords

KPI CP TM fail not working unusable zero blank wrong error , KBA , TM-CP , Collaboration Portal , Problem

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