2526408 - Import Pay Scale Group Found more than 1 internal code for same external code (upper) | SAP Knowledge Base Article

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2526408 - Import Pay Scale Group Found more than 1 internal code for same external code (upper)

Symptom

  • Can't import new Pay Scale Groups
  • When importing Pay Scale Group receive the following error:

Found more than 1 internal code for same external code (upper). The same externalCode record has been already created: [xxx/x/x/x, xxx/x/x/xx]


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Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions

Keywords

SF , success factors , EC , group won't import , failure , ECT-80624 , KBA , LOD-SF-EC-EDP , Employee Data Imports , Problem

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