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2525751 - SAP Lumira Discovery 2.0 & 2.1 logon to BI Platform issues ***MASTER KBA***

Symptom

Connectivity issues between Lumira Discovery (and, to an extent, Lumira Designer) and the BI Platform can manifest in a number of symptoms - some of those cases produce error messages parsed to the front end, while others need to be investigated further via Lumira Discovery traces and HTTP traces. Following is a list of documented symptoms:

  • When logging in to BI Platform via Lumira Discovery using Restful URL (http://hostname:6405/biprws), unexpected authentication type attempt error message:
Invalid authentication type. Check your input parameters (HDB 05404)
  • Missing plugins error message:
Not Found (RWS 00005)
  • WACS connectivity issue error message:
Connection reset
  • When a non-administrative user saves a document to the BI Platform, Discovery shows the error:
Server Error
  • Generic BOE Restful browsing request failure:
Call to service 'BOEResourceBrowsing' failed
  • After providing credentials, the screen briefly flashes with folder listing and goes back to the logon screen without an error message.
  • In other cases it has been observed, that Lumira Discovery is hanging on logon, until the token/session expires.

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Environment

  • SAP Lumira Server for BI Platform 2.0 SP02+
  • SAP Lumira Discovery 2.0 SP02
  • SAP BusinessObjects Business Intelligence Platform 4.1/4.2

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Lumira 2.0

Keywords

cannot, can't, unable, login, log in, BIP, BI Platform, OBOJ, folders, stuck, loading, connectivity, connection, BOBJ, lumira, login, cant, unable , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem

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