SAP Knowledge Base Article - Preview

2525525 - CRM Claims Management - Application Error raised while approving Claim

Symptom

On approving and saving a claim the following error is raised:

error details.jpg

The claim cannot be saved due to this error.


Read more...

Environment

  • SAP Customer Relationship Management (All versions)
  • SAP enhancement package for SAP CRM (All versions)
  • SAP enhancement package for SAP CRM, version for SAP HANA (All versions)

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Claim, Deduction Claim, Invoice Claim, Claim Item, approved [CRM_CLA_CSR_APPL 000] An application error has occurred
An application error has occurred in MethodCL_CRM_..._POSTING_HANDLER=>PREPARE_POSTINGS_REB_R.
Create a customer message assigned to the appropriate component and include the above information in this message. partner function, 00000172 Validated Account, 0062 Validated Account Forderung, Forderung per Abzug, Forderung per Rechnung, Forderungsposition, genehmigt [CRM_CLA_CSR_APPL 000] Ein Anwendungsfehler ist aufgetreten
In MethodeCL_CRM_..._POSTING_HANDLER=>PREPARE_POSTINGS_REB_R ist ein Anwendungsfehler aufgetreten.
Legen Sie eine der entsprechenden Komponente zugeordnete Kundenmeldung an und beziehen Sie die oben angegebene Information in diese Meldung mit ein. Partnerfunktion, 00000172 Validierter Account, 0062 Validierter Account CL_CRM_CLA_CSR_POSTING_HANDLER->PREPARE_POSTINGS_REB_RES_AMT , KBA , CRM-CLA-CSR-TPM , TPM Claim , CRM-CLA-CSR , Claim , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.