SAP Knowledge Base Article - Preview

2525198 - Cannot see Folder Icons in BI 4.x

Symptom

  • Folder icons are missing after installing BI Platform 4.x. Not able to see icons for folders while navigating through Central Management Console (CMC) and BI Launchpad (BILP)

    KBA 341177.png
  • Folder icons may also be missing in CMC -> Promotion Management after clicking 'Add Objects' when creating a new job.
  • Clicking on a folder in Promotion Management 'Add Objects' page will not load any of the content of the folder (displays a blank / white page), therefore selection of content to migrate is not possible, so Promotion / migration of content is also not possible
    2017-10-20_12-14-35.png

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • UNIX

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Folder icon missing not visible linux cmc launchpad LCM Lifecycle management , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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