SAP Knowledge Base Article - Preview

2525196 - Pay statement / Payslip loading error "Please contact your Payroll Admin" - Employee Central Payroll

Symptom

You are unable to view payroll pay statement and the system is showing some of these error message like the examples below:

  • We’re having trouble finding the requested pay statement. Please contact your Payroll Admin.
  • We can’t process this request because the pay statement couldn’t be created. Please contact your Payroll Admin.
  • ERROR: Update an output device in your user master record (termination: ABORT_MESSAGE_STATE)

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SuccessFactors Employee Central Payroll

Product

SAP SuccessFactors Employee Central Payroll all versions

Keywords

  • We’re having trouble finding the requested pay statement. Please contact your Payroll Admin.
  • We can’t process this request because the pay statement couldn’t be created. Please contact your Payroll Admin.
  • ERROR: Update an output device in your user master record (termination: ABORT_MESSAGE_STATE)
  • Unable to view payroll pay statement.
  • SucessFactors Employee Central Payroll - Payslip or Pay statement view.
  • SucessFactors Employee Central Payroll - Pay statement view.
  • load / loading error
  • not displaying
  • cannot see
, KBA , LOD-SF-INT-MAS , SAP Payroll Mashups , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , Problem

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