2524194 - User can not log into Agentry client after upgrade SMP server to 3.0 SP13 | SAP Knowledge Base Article

SAP Knowledge Base Articles - preview

2524194 - User can not log into Agentry client after upgrade SMP server to 3.0 SP13


  • User get error "Already Logged In Elsewhere" after upgrade SAP Mobile Platform to 3.0 SP13.
  • The is error in SAP Mobile Platform server log:
    • Fail to start communication. java.lang.Exception: Unable to load keystore E:\SAP\MobilePlatform3\Server/configuration/com.sap.mobile.platform.server.cluster/jgroups.keystore: java.io.IOException: Keystore was tampered with, or password was incorrect
    • Clustering Registration for mailbox com.sap.mobile.platform.server.coreservices.configuration.cluster.service.ClusterApplicationConnection failed with exception. com.sap.mobile.platform.server.cluster.service.impl.ClusterCommunicationsJGroupImpl$ClusterCommunicationInitializationException: Failed to initalize cluster communications.
    • Could not query other nodes for logged in users! java.lang.RuntimeException: No registration exists for the mailboxName=com.sap.mobile.platform.server.agentry.isuserloggedin



SAP Mobile Platform 3.0 SP13


SAP Mobile Platform 3.0


Already Logged In Elsewhere, Keystore, tampered, password, incorrect, jgroup, communication, cluster, node, user, logged, user, SMP, sp13 , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.