SAP Knowledge Base Article - Preview

2524194 - User can not log into Agentry client after upgrade SMP server to 3.0 SP13

Symptom

  • User get error "Already Logged In Elsewhere" after upgrade SAP Mobile Platform to 3.0 SP13.
  • The is error in SAP Mobile Platform server log:
    • Fail to start communication. java.lang.Exception: Unable to load keystore E:\SAP\MobilePlatform3\Server/configuration/com.sap.mobile.platform.server.cluster/jgroups.keystore: java.io.IOException: Keystore was tampered with, or password was incorrect
    • Clustering Registration for mailbox com.sap.mobile.platform.server.coreservices.configuration.cluster.service.ClusterApplicationConnection failed with exception. com.sap.mobile.platform.server.cluster.service.impl.ClusterCommunicationsJGroupImpl$ClusterCommunicationInitializationException: Failed to initalize cluster communications.
    • Could not query other nodes for logged in users! java.lang.RuntimeException: No registration exists for the mailboxName=com.sap.mobile.platform.server.agentry.isuserloggedin

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Environment

SAP Mobile Platform 3.0 SP13

Product

SAP Mobile Platform 3.0

Keywords

Already Logged In Elsewhere, Keystore, tampered, password, incorrect, jgroup, communication, cluster, node, user, logged, user, SMP, sp13 , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

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