2524121 - CDT crashes with Internet Explorer 11 | SAP Knowledge Base Article

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2524121 - CDT crashes with Internet Explorer 11

Symptom

  • Agent's CDT "Communication Desktop" crashes upon initial loading
    cdt_crashed.png
  • Agent is running CDT Support Pack version 7 and up on Internet Explorer 11

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Environment

SAP Contact Center 7.0.7 and up

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Internet Explorer, IE11, Crash, Crashed, CDT , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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