SAP Knowledge Base Article - Preview

2523969 - BI 4.2 SP3 Support pack update failed after parallel patching

Symptom

  • After updating a SAP BI Platform server from 4.1 SP5 to 4.2 SP3 in a distributed environment (parallel patching), the CMS service and Crystal Reports processing service are failing to start repeatedly on one server.
  • The same SP installation succeeded on rest of the servers without any issues.

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Environment

  • SAP BusinessObjects Business Intelligence platform 4.2 SP3
  • Windows Server OS

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

BI4.1, 4.1, BI4.2, 4.2, Support package, SP, SAP BI, BI Platform, installdu, uninstalldu, uninstalldu, repair, cluster, parallel, install, fail , KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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