2523393 - Wrong name for metric '% GC TIME (LAST 5 MINUTES)' causes empty Early Watch Alert for metric type: JAVA MEMORY USAGE | SAP Knowledge Base Article

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2523393 - Wrong name for metric '% GC TIME (LAST 5 MINUTES)' causes empty Early Watch Alert for metric type: JAVA MEMORY USAGE

Symptom

The Early Watch Alert document of a JAVA system shows the following issue with the JAVA Memory Usage performance information:

  • No performance data is returned from BW InfoCube. Infocube: 0SMD_MPEH , metric type: JAVA MEMORY USAGE , metric name: % GC TIME (LAST 5 MINUTES) used in section 'Java System Data for <XXX>'

The picture below describes the issue in the EWA:

EWA.jpg

The system is being monitored by a SAP Solution Manager is release 7.20 and the Introscope Enterprise Manager release is 9.7.

In the Introscope Investigator, the metric '% GC TIME (LAST 5 MINUTES)' has name 'GC Time (%) Last 5 Min'. The steps to find the metric in the Introscope Investigator are:

  1. Introscope Webview or Workstation;
  2. Investigator;
  3. Find affected system's server;
  4. Expand node SAP Netweaver until find VM node;
  5. Exapnd GC node;
  6. See metric named as 'GC Time (%) Last 5 Min'.

The following picture describes the metric in the Introscope Investigator:

modified.jpg


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2
  • Introscope Enterprise Manager 9.70

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , Problem

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