SAP Knowledge Base Article - Preview

2523256 - Service Delivery Readiness and self diagnosis end in dump OBJECTS_OBJREF_NOT_ASSIGNED

Symptom

  • When accessing Service Delivery Readiness directly or by using the Solution Manager Launchpad the system dumps with the following error.
    "500 SAP Internal Server Error
    ERROR: Access using a 'ZERO' object reference is not possible.
    (termination: RABAX_STATE)"
  • In ST22 the following information can be seen.                      
|   An exception has occurred which is explained in more detail below. 
| The exception is assigned to class 'CX_SY_REF_IS_INITIAL' and was not caught in                  
|     procedure                                                        
|    "APPEND_GREY_ALTS_FUN_SOLMAN" "(METHOD)", nor was it propagated by a RAISING                 
|     clause.                                                          
|    Since the caller of the procedure could not have anticipated this 
|    exception, the current program was terminated.                    
|    The reason for the exception is:                                  
|    You are trying to access a component with a 'ZERO' object reference                          
|    (points to 'nothing'). Variable: "LR_ALERT_DEF".                  
|    An object reference must point to an object (an instance of a class)                         
|    before it can be used to access a component. The reference has either                        
|    never been set, or it was set to 'ZERO' with a CLEAR statement.

Read more...

Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

Self Diagnosis , SAP Solution Manager 7.2 , Service  Delivery Readiness, APPEND_GREY_ALTS_FUN_SOLMAN" "(METHOD)", Access using a 'ZERO' object reference is not possible , KBA , SV-SMG-SDG , Self Diagnosis for SAP Solution Manager , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.