2522789 - How to check error ' Web service ping failed for logical port LP_SISE_SUPPORTHUB ' in Solution Manager 7.2 as of SP05 | SAP Knowledge Base Article

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2522789 - How to check error ' Web service ping failed for logical port LP_SISE_SUPPORTHUB ' in Solution Manager 7.2 as of SP05

Symptom

Following error occurs in step "Finalize Support Hub Connectivity":

     Web service ping failed for logical port LP_SISE_SUPPORTHUB, Proxy CO_SISEHUB_MI_O*
     hub1.png

Ping Web Service as section 'Reproducing the Issue' may get the following errors:

  1. Web service ping failed (RC=401). Service Ping ERROR: Unauthorized  Service Ping ERROR: Unauthorized
  2. SOAP:1023 SRT: Processing error in Internet Communication Framework: ("IcmConnInitClientSSL: Proxy connection to https://servicepoint.sap.com:443 via webproxy.<proxy_host>:<proxy_port> failed (proxy returned 407 Proxy Authentication Required)")
  3. Error when calling SOAP Runtime functions: SRT: Processing error in Internet Communication Framework: ("Connect to servicepoint.sap.com:443 failed: NIEHOST_UNKNOWN(-2)")
  4. NIEROUT_INTERN(-93)

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Environment

SAP Solution Manager 7.2 as of SP05

Product

SAP Solution Manager 7.1

Keywords

CO_SISEHUB_MI_O_AS_PUT_EXTERNA, CO_SISEHUB_MI_O_S_SHB_GET_EX, CO_SISEHUB_MI_O_S_SHB_LIST, CO_SISEHUB_MI_O_S_SHB_REMOVE , KBA , SV-SMG-INS-CFG-SYP , System Preparation , Problem

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