SAP Knowledge Base Article - Preview

2521383 - Account information not recognized: All of your systems N concurrent Access licenses are in use at this time or your systems license key has expired. Try again later or contact your administrator to obtain additional licenses. (FWB 00014)

Symptom

  • While trying to access Central Management Console (CMC), BI Launchpad or any Client tool by Administrator user with more than N concurrent sessions,the below error message is seen:

       "Account information not recognized:All of your systems 10 concurrent Access licenses are in use at this time or your systems license key has expired.Try again later or contact your administrator to obtain additional licenses.(FWB 00014)"


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Environment

  • SAP BusinessObjects BI Platform 4.x 
  • All Supported Operating Systems

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

License keys,concurrent user, CAL,license key has expired ,FWB 00014, license consumed,Account information not recognized,All of your systems N concurrent Access ,administrator user license. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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