2520983 - Introduction to static fields in Interactive Script in CRM interaction center | SAP Knowledge Base Article

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2520983 - Introduction to static fields in Interactive Script in CRM interaction center

Symptom

When we create a 'Field' in interactive script, we must notice that there are several options we can make. For example, field type and field style:

Field Type Field Style
Text Field Text Field
Memo
Multiple Choice Dropdown
Checkbox
Single Choice

Dropdown

Radio Button

In this article, let's have a quick review of these options, and how they look like during runtime in CRM WebUI pages.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CL_CRMCMP_S_CUCOSCRIPTPRO_IMPL, GET_CONTROL_VALUE , KBA , CRM-IC-SCR , Scripting , Problem

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