SAP Knowledge Base Article - Preview

2520904 - How to identify if a custom component in framework page is causing a Portal Runtime Error

Symptom

  • When accessing the portal an exception ID is being displayed within the framework page;
     
     !  Portal Runtime Error.
    An exception occurred while processing your request. Send the exception ID to your portal administrator.
     
    Exception ID: <HH:MM_DD/MM/YY_XXXX_SERVERID>
    Refer to the log file for details about this exception.
     
  • Framework page may not be rendering correctly;
  • When following Exception ID and/or checking the defaulTrace file, the following exceptions can be seen:
     
    [EXCEPTION]
    {0}#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
    Component : pcd:<PATH_TO_A_PORTAL_OBJECT>
    Component class : <COMPONENT_CLASS>

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Environment

  • SAP NetWeaver Application Server Java
     
  • SAP Enterprise Portal

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5

Keywords

PortalComponentException, Exception, Component, Class, Caused By, Caused, doContent, how to, custom, component, framework, desktop, cutomized, display, render, distorted , KBA , EP-PIN-NAV , Navigation , EP-PIN-PRT , Portal Runtime , Problem

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