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2520830 - BPC 10.1 NW The Offline Message is not displaying the expected Environment Offline message

Symptom

Within BPC 10.1 NW when setting a BPC Environment such as EnvironmentShell to a status of Offline there is a 'status message' that can be created such as 'BPC System is being updated'

Only some users are able to see this customized message where all other users are seeing the standard messaging as referenced below.

  • EPM Add-in: 'The environment 'ENVSHELL_COPY' is unavailable. You are not authorized to connect.'
  • BPC 10.1 Web : 'You do not have permission to access the current environment. Log in using a different account or select another environment.'

Example of the Offline Status Message:

Offline Environment.jpg


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Environment

  • BPC 10.0 NW
  • BPC 10.1 NW

Product

SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP NetWeaver 7.5

Keywords

OFFLINE NO ACCESS LOGON FAILED MESSAGING , KBA , EPM-BPC-NW , NetWeaver Version , BW-PLA-BPC , BPC 'embedded model' , Problem

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