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2520789 - Blocking Spids Halting Production - SAP ASE

Symptom

  • For past 3 nights we have had production issues where a job (same each night) will appear to be not processing and a blocking lock will never resolve.
  • Locks are showing spid x with a Sh-page-blk lock with status send sleep, and spid y with update page lock with status lock sleep.
  • In sysprocesses physical_io and cpu are not moving.
  • Issue only arising from a specific SmartStream job.

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Environment

  • SAP Adaptive Server Enterprise (ASE) 12.5.3 and higher releases

  • SAP Adaptive Server Enterprise Cluster Edition (ASE CE) 12.5.3 and higher releases

Product

SAP Adaptive Server Enterprise 12.5

Keywords

blocking, Sh-page-blk, send sleep, SmartStream , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-ASE-CE , ASE Cluster Edition (Standalone) , Problem

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