SAP Knowledge Base Article - Preview

2520050 - IBM Guardium database monitoring causes ASE to hang

Symptom

  • Adaptive Server Enterprise (ASE) hangs indefinitely resulting in client connections returning the message:  "Read from the server has timed out"
  • The dataserver stops responding and client connections hang
  • netstat -a showed many connections with CLOSE_WAIT status
  • Killing the dataserver at the OS level was necessary in some situations to resolve the problem

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Environment

SAP Adaptive Server Enterprise (ASE)

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

Guardium
PCAP
Port Scanning , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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