SAP Knowledge Base Article - Preview

2519686 - Compensation : Eligibility page is Stuck with message "apply eligibility in process" but no Apply Eligiblity Job is in Process

Symptom

Eligibility page is Stuck with message "apply eligibility in process" but no Apply Eligiblity Job is in Process.

                                                         OR

We have applied Business rules for Eligibility but it is running for many days and has still not finished. When we go to provisioning > Monitor Jobs -> Apply Eligibility Rule Job type we are unable to find any current job which is running and hence cannot cancel which we were able to do earlier.


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Environment

Successfactors Compensation

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core 1705

Keywords

Clear Eligibility Rule Flag eligibility stuck apply eligibility in process , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem

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