SAP Knowledge Base Article - Preview

2518215 - Crystal report PDF instance return zero on all data fields when the BI Launchpad locale set to a different one than the default BW locale

Symptom

  • When scheduling Crystal Report Based on Bex queries to PDF instance, it returns Zero for all the data query fields
  • This is happen when Preferred Viewing Locale in BI Launchpad preference is set to a different value than the BW default data language

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Environment

  • SAP BusinessObjects BI Platform 4.1 Support Pack 4 Patch 1
  • SAP BusinessObjects Crystal Reports 2013 Support Pack 6

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

BI 4 BI4 schedule inconsistant accurate language LANG , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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