2518120 - Configuring CCtr Certified Hard Phone to work with SAP Contact Center | SAP Knowledge Base Article

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2518120 - Configuring CCtr Certified Hard Phone to work with SAP Contact Center

Symptom

  • You are using SAP Contact Center as your CMS and would like an example of how to configure your VOIP Hard Phone to the system
  • The hardware has been certified and listed in the SAP Contact Center Compatibility List found under "Operations" in the SAP Contact Center Help Portal

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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