SAP Knowledge Base Article - Preview

2517814 - Cannot return any search results in Change Cycle/Phase F4 help search in change document - Solution Manager

Symptom

  • Search of Change Cycle/Phase from change doc returns 0 results
  • Standard change document can return Change Cycle/Phase results
  • Customization in TSOCM_PROXY_IMPL has been performed (SAP Note 2375508)
  • User has no authorization issues in a STAUTHTRACE in problem document (KBA 1832308)
  • Create change document using custom transaction type but cannot see any cycle documents in search results to assign
  • Copied standard change document transaction type to Z customer namespace (e.g. SMTM to ZZTM, SMHF to ZMHF, etc) and did no customization

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Environment

SAP Solution Manager 7.20

Product

SAP Solution Manager 7.2

Keywords

SOLMAN, ChaRM, Change Request Management , KBA , SV-SMG-CM , Change Request Management , SV-SMG-OST , Focused Build & Focused Insights (ST-OST) , Problem

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