SAP Knowledge Base Article - Preview

2515671 - After activating your SAP-User account, logins to the BDS portal fail with "An error has occurred..." - SAP Cloud Platform BDS

Symptom

After activating your SAP User account and trying to login to the Big Data Services Portal with an S-User ID, a screen shows "An error has occurred... If you are unable to access your account please contact support".

SAP_Error.png


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Environment

SAP Cloud Platform Big Data Services (BDS) 4.3

Product

SAP Cloud Platform Big Data Services 1711

Keywords

Hadoop, Altiscale, Altiscale Portal, Alation, S-User ID, S Number , KBA , BC-NEO-BDS , HCP Big Data Service , Problem

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