SAP Knowledge Base Article - Preview

2515574 - Failed to logon from client tools when using FQDN in multi-homed environment (multiple network cards) with multiple FQDN/Alias

Symptom

  • Client tools are unable to log in to the BusinessObjects Platform using the Fully Qualified Domain Name (FQDN) with an error FWM 20030
  • No issue from the client when the hosts file is configured (ie: C:\windows\system32\drivers\etc) with hostname and FQDN
  • Some connections are not visible in Information Design Tool
  • Web Intelligence reports cannot be executed
  • Promotion between environment appear to be failing

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0 (BI 4.0)
  • SAP BusinessObjects Business Intelligence Platform 4.1 (BI 4.1)
  • SAP BusinessObjects Business Intelligence Platform 4.2 (BI 4.2)
  • Lumira Add-On for BI Platform
  • Design Studio Add-on for BI Platform
  • Microsoft Windows
  • IBM AIX
  • Suse Linux, Red Hat
  • Oracle Sun Solaris
  • Multi-home environments
  • Multiple FQDN and alias associated to various network cards

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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