2515408 - Unable to Add/Remove systems in Promotion Management | SAP Knowledge Base Article

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2515408 - Unable to Add/Remove systems in Promotion Management

Symptom

  • Adding a new system to 'Manage Systems' in Promotion Management gives the following error: 'servername:6400 could not be added'
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  • Removing an existing system from 'Manage Systems' in Promotion Management gives the following error: 'Sorry, Promotion management application is unable to process your request. The error from the server is: Unable to find servers in the CMS <servername:6400> and cluster @servername:6400 with kind pjs and service LCMServiceOCA. All such servers could be down or disabled by the administrator. (FWM 01014)'
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Environment

  • SAP BusinessObjects Business Intelligence (BI ) Platform 4.x
  • Promotion Management 

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence, Edge edition 4.2, standard package

Keywords

KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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