SAP Knowledge Base Article - Preview

2515268 - Enterprise Authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

Symptom

"Enterprise Authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)" error is shown when refreshing documents in SAP Lumira Desktop if the original owner of the document's password has been changed.


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Environment

  • SAP Lumira Desktop 1.31.6
  • SAP Lumira Server for BI Platform 1.31.6
  • SAP BusinessObjects BI Platform 4.2 SP2
  • SAP HANA 1.00.122.04

Product

SAP BusinessObjects Lumira, desktop edition all versions ; SAP HANA 1.0, platform edition ; SAP Lumira, desktop edition all versions

Keywords

KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem

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