2515124 - Most servers stay stuck in stopping status for a long time inside Server Intelligence Agent | SAP Knowledge Base Article

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2515124 - Most servers stay stuck in stopping status for a long time inside Server Intelligence Agent

Symptom

  • Stop Server Intelligence Agent (SIA) and most servers stuck in stopping status for a long time.
  • The following error message is shown in Central Management Console (CMC) > Servers:

    Database access error. Reason ASE has run out of LOCKS. Re-run your command when there are fewer active users, or contact a user with System Administrator (SA) role to reconfigure ASE with more LOCKS.

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Environment

  • SAP BusinessObjects Business Intelligence Platform BI 4.0 / 4.1 / 4.2 / 4.X
  • SAP Adaptive Server Enterprise (ASE) Database.

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Sybase ASE, cms.exe, hanging, failed, cannot, performance, take a long time, stop, SIA , KBA , BI-BIP-ADM , BI Servers, security & CrystalReports viewing in BI platform , Problem

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