2515020 - Mobile Secure client crashes if AFW policies linked to Enrollment | SAP Knowledge Base Article

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2515020 - Mobile Secure client crashes if AFW policies linked to Enrollment

Symptom

If Android for Work (AfW) policies are installed upon enrollment, the Mobile Secure client crashes with the stack trace below as the Android for Work profile starts to inflate.

Mobile Secure

The application Afaria (com.Android.Afaria) has stopped unexpectedly. Please try again.

java.lang.SecurityException: Can't manage work accounts: com.Android.Afaria
>>>> Stack Trace >>>>
java.lang.SecurityException: Can't manage work accounts: com.Android.Afaria
at android.os.Parcel.readException(Parcel.java:1684)
at android.os.Parcel.readException(Parcel.java:1637)
at com.google.android.gms.common.internal.zzu$zza$zza.a(Unknown Source)
at com.google.android.gms.common.internal.zzd.a(Unknown Source)
at com.google.android.gms.internal.zzpw$zzc.a(Unknown Source)
at com.google.android.gms.internal.zzpw$zzf.run(Unknown Source)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:428)
at java.util.concurrent.FutureTask.run(FutureTask.java:237)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1133)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:607)
at com.google.android.gms.internal.zzrn.run(Unknown Source)
at java.lang.Thread.run(Thread.java:761)


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Environment

  • SAP Mobile Secure, Cloud Edition
  • SAP Afaria
  • Android devices
  • Android for Work policies

Product

SAP Afaria 7.0

Keywords

Android for Work, AfW, crash, The application Afaria (com.Android.Afaria) has stopped unexpectedly Please try again, Can't manage work accounts: com.Android.Afaria , KBA , workaround , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , MOB-AFA , Afaria , Problem

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