SAP Knowledge Base Article - Preview

2514809 - SAP CRM WebUI: Preview Overlay for Recent Items is not displaying

Symptom

  1. The Recent Item Preview Overlay is coming for one user whereas for other user it is not coming.
  2. In one system, the recent item preview overlay appears but in other system the same feature doesn't work.

Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

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Environment

  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA

Product

SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

SAP; CRM; WebUI; webui; webcuif; recent; items; preview, overlay; popup, tooltip , KBA , CA-WUI-UI , User Interface , Problem

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