2514542 - Cannot limit order quantity to 1 in CRM and error Only quantity 1 is allowed (V1 524) | SAP Knowledge Base Article

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2514542 - Cannot limit order quantity to 1 in CRM and error Only quantity 1 is allowed (V1 524)

Symptom

There is a customizing in item category definition "Order qty = 1" in ERP, and thus sales order can restrict order item quantity to one only. In CRM, there is no such customizing in item category definition.

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When the order with item quantity more than 1 is sent from CRM to ERP, following error is returned.

  • Only quantity 1 (UoM) is allowed (Item number) (Notification E V1 524)

The same functionality is expected in CRM.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BTX , Business Transactions , CRM-BTX-BF-IF , R/3 Interface for Business Transactions , CRM-BTX-SLO , Sales Transaction , CRM-BTX-OPP , Opportunities , CRM-BTX-CTR , Contracts , CRM-BTX-SLO-QUT , Customer Inquiries / Quotations , Problem

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