2514417 - Need help in finding root cause for cri | SAP Knowledge Base Article

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2514417 - Need help in finding root cause for cri

Symptom

We do have 4 application servers for mobile PROD.
In last 24 hours all 4 app servers were inaccessible one after another at different time.

2017 08 11 13:11:24#0-600#ERROR#com.sap.mobile.platform.server.proxy.core.handler.DirectProxy##anonymous#http-bio-8080-exec-8658429c3ec-d4c0-4068-8adc-e6f9426f6198#com.atb.ATBMobile#null#error#Proxy#munera#null#1fe8738b-ecde-4c9d-a68d-b44dc02cf84b#null#1502500283766#null#com.sap.mobile.platform.server.proxy.core.handler.DirectProxy:handleException#----------Caught the exception in GWProxy Handle--------- Read timed out (local port 52214 to address 127.0.0.1,
remote port 8080 to address 127.0.0.1)com.sap.mobile.platform.server.proxy.connectivity.core.exception.ConnectivityException: Read timed out (local port 52214 to address 127.0.0.1, remote port 8080 to address 127.0.0.1)


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Environment

SMP 3.0 On Premise

 

Product

SAP Mobile Platform 3.0

Keywords

SMP 3.0 OnPremise
GWProxy Error , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

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