2514103 - 'Pending' status for Promotion Management jobs | SAP Knowledge Base Article

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2514103 - 'Pending' status for Promotion Management jobs

Symptom

  • When importing an LCMBIAR file into an AIX system - the Promotion Management Job stays in 'pending' state and never promotes
  • The same behaviour can be seen in LCMCLI, the jobs runs forever
  • The Adaptive Job Server is generating dumps in the logging folder with the below details:

    A fatal error has been detected by the SAP Java Virtual Machine:
    #
    # SIGSEGV (0xb) at pc=0x090000000ed4a980, pid=16187576, tid=12598
    # accessing faulting address: 0x090000000070ae78
    #
    # JRE version: Java(TM) SE Runtime Environment (8.0_131) (build 8.1.030)
    # Java VM: SAP Java Server VM (8.1.030 25.51-b02 Apr 26 2017 16:38:01 - 81_REL - optU - aix ppc64 - 6 - bas2:288514 (mixed mode) compressed oops)
    # Problematic frame:
    # C [libTraceLog.so.4.0+0xffffffff]


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.2
  • AIX 7.1

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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