2513107 - Partner can't see end customer from the list when report incident under Launchpad | SAP Knowledge Base Article

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2513107 - Partner can't see end customer from the list when report incident under Launchpad

Symptom

When partner report incident on behalf of their end customer under Launchpad/support portal, they can’t see end customer from the list.


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Keywords

SAP incident, incident, SAP contract department, contract, active installation, valid to date, report incident, system, partner , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

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