SAP Knowledge Base Article - Preview

2513092 - Follow up activity email not set to completed when sent

Symptom

When creating a follow up email from a claim for example and sending it, you see that the status of the email is not changed to completed.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

AUTHORIZATION, EMAIL, SEND, SENT, COMPLETED, FINI, STATUS. , KBA , CRM-BTX-ACT , Activity Management , Problem

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