2511646 - "The document can't be retrieved from the File Repository Server. (Error: WIS 30951)" when viewing or scheduling a Web Intelligence report | SAP Knowledge Base Article

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2511646 - "The document can't be retrieved from the File Repository Server. (Error: WIS 30951)" when viewing or scheduling a Web Intelligence report

Symptom

  • Not able to view and schedule any web Intelligence reports
  • Receive error: "The document can't be retrieved from the File Repository Server.Please contact your BusinessObjects administrator.(Error: WIS 30951)(Error: INF )" 
  • In the windows event viewer of the server the following error is displayed: "Could not open the file <PATH TO WEBI REPORT>. Please check for permissions or sharing violations.

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Environment

  • SAP BusinessObjects Business Intelligence 4.x
  • Clustered environment in Windows 2008 or 2012 servers

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-RA-WBI , Web Intelligence , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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