2511599 - MDG side panel shows error "Internal error occurred when processing parallel RFCs (termination: ERROR_MESSAGE_STATE)" | SAP Knowledge Base Article

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2511599 - MDG side panel shows error "Internal error occurred when processing parallel RFCs (termination: ERROR_MESSAGE_STATE)"

Symptom

Click on "side panel" button from nwbc, error "Internal error occurred when processing parallel RFCs (termination: ERROR_MESSAGE_STATE)" occurs. And you can see following error in SM21:

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Message ID           EK4
Category             Background processing
Message Text         > Failed to determine server information
Date / Time          27.07.2017  07:44:03
While processing "parallel background tasks" the system could not
determine information about the application servers involved.
This may be because the connection to the message server was lost.
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Environment

SAP Master Data Governance

Product

SAP Master Data Governance all versions

Keywords

ERROR_MESSAGE_STATE, side panel, Internal error occurred when processing parallel RFCs, Failed to determine server information, parallel background tasks, MDG, EK4 , KBA , CA-MDG-AF , Application Framework , CA-MDG-APP-MM , MDG Material , CA-MDG-APP-BP , MDG Business Partner (Central Parts) , CA-EPT-BCV , Business Context Viewer , Problem

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