2510688 - Phone calls: poor voice quality | SAP Knowledge Base Article

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2510688 - Phone calls: poor voice quality

Symptom

  • Inbound/Outbound calls have poor voice quality
  • Recordings are also affected

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 poor bad quality noise , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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