SAP Knowledge Base Article - Preview

2510639 - Unable to access WebDynpro or WebGUI apps via Fiori Launchpad on external connection

Symptom

When accessing the Fiori Launchpad on an external network, the Fiori Launchpad is available and functions as expected, but Web Dynpro and SAP GUI for HTML applications do not work.

End Users may see errors such as:

  • ERR_NAME_NOT_RESOLVED
  • The webpage at <URL> might be temporarily down or it may have moved permanently to a new address.

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Environment

  • SAP Fiori Launchpad
  • Web Dynpro or SAP GUI for HTML apps

Product

SAP Fiori all versions ; SAP Fiori front-end server all versions ; SAP NetWeaver Application Server for ABAP 7.51 innovation package ; SAP NetWeaver all versions

Keywords

Internet, external, intranet, SAP GUI for HTML, RFC, destination, DNS resolution, resolve, host, hostname , KBA , CA-UI2-INT-BE , Please use CA-FLP-ABA , BC-FES-WGU , SAP GUI for HTML , BC-FES-ITS , SAP Internet Transaction Server , BC-WD-ABA , Web Dynpro ABAP , BC-WD-JAV , Web Dynpro Java , BC-CST-WDP , Web Dispatcher , CA-FE-FLP-EU , Please use CA-FLP-FE-UI , CA-UI2-INT-FE , Please use CA-FLP-FE-COR , CA-FE-FLP-DT , SAP Fiori Launchpad Designer (ABAP) , Problem

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